To thrive in spite of increased change, first learn to lead yourself through it and then lead others.

Companies with dedicated diversity teams also had leaders committed to those efforts.

Use these tips to hone your emotional intelligence

Rather than drawing a hard line on returning to the office, use these seven strategies to retain talent.

Turn your diversity statement into inclusive action with a company strategy and organizational awareness.

Help employees achieve digital fluency by understanding their working styles related to tech.

Build rapport with employees by welcoming their advice and critiques.

As companies navigate how and when to bring employees back to the workplace, communication and empathy will be key.

Here are four ways to create a connected culture while employees are working from home.

All the leadership competence won't mean anything if employees don't trust you.

Despite investing resources and effort, severing a partnership with an outside vendor may be the right decision.

In the midst of disruption, employees need career development.

Corporate universities and in-person training are taking the backseat to digital learning options.

The work world has changed, and talent development leaders must step up, reassess, and innovate.

The Association for Talent Development conducted an online poll of talent development leaderst to determine what 2020 will look like for them.

Scenario planning and talent forecasting can help talent development professionals braceand preparefor future disruption. As a result, some talent development professionals havent needed to pay attention to deep profit and loss analysis for our units.

Taking shortcuts will lead to unproductive and likely costly outcomes.

Know the challenges before you blindly conduct virtual and augmented reality training programs.

Partner for Performance provides the keys to aligning your learning and development role with your organizations greatest needs. Performance improvement specialists Ingrid Guerra-Lpez and Karen Hicks offer a framework for fast-tracking your growth as an ally to managers and a consultant to business leaders.

TELUS, Canadas fastest-growing telecommunications company, has always taken pride in delivering excellent customer service. CEO Darren Entwistle attributes this success to an inclusive corporate culture that empowers team members to deliver what customers need and want: Our team, and the incredible culture weve built, is our companys most valuable asset and the secret to our success.However, the companys call center learning team wanted to further improve the customer experience and began developing a new customer service model in late 2013.