Throughout the pandemic, to survive, organizations have had to change their business models and how they perform daily activities. In a McKinsey Company survey of 200-plus organizations in various industries, more than 90 percent of executives said they expect the fallout from COVID-19 to fundamentally change the way they do business during the next five years, with almost as many asserting that the crisis will have a lasting impact on their customers needs.

Eileen MacDonald Cooke ensures CVS Health employees have the training and development they need to effectively fulfill their critical roles. In doing so, you will interact with one of CVS Healths 300,000 workers who are employed across the US and Puerto Rico.

Take a strategic approach to skilling employees for the roles technology cant and shouldnt do. But new technology, including artificial intelligence, will affect workers and their current roles, and many fear it may lead to them no longer having a job.

As companies navigate how and when to bring employees back to the workplace, communication and empathy will be key. With vaccine availability and distribution ramping up throughout the world, companies are now wondering whether to have employees return to the office and under what circumstances.

Here are four ways to create a connected culture while employees are working from home. With many companies converting to a distributed remote or hybrid format where employees work from home during the pandemic, talent leaders have been talking and thinking about how to maintain company culture.

All the leadership competence wont mean anything if employees dont trust you. Less than one-quarter of working-age adults in the study said they would offer more ideas and solutions if they felt they could trust their leaders to support them, and one in five would be willing to work longer hours if they could identify leaders they could trust.

Go beyond smile sheets and ad-hoc feedback to demonstrate the rich value of virtual learning. Savvy companies that were early adopters of working and learning remotely simply ramped up their efforts in light of the disruption.

Despite investing resources and effort, severing a partnership with an outside vendor may be the right decision. As director of talent development for Texas Instrumentsa global semiconductor company that designs and manufactures processing chipsI oversee training and development for 30,000 employees around the world.

In the midst of disruption, employees need career development. But business as unusualactually, life as unusualis what most of 2020 was about.

Ann Schulte is encouraging mindset and learning agility at Procter Gamble to tackle challenges and disruption. Agility is not what you typically expect from a 184-year-old company, but thats exactly how consumer goods manufacturer Procter Gamble responded to the challenges that unfolded in recent years.

Challenging times are prime opportunities to use current experiences to grow leadership qualities in emerging leaders. Leaders must accelerate and incorporate into disrupted work routines opportunities to build new capabilities.

In changing times, the CTDOs role must likewise evolve, expand, and grow. Although there are many layers to a proactive business strategy, one key piece of the equation focuses on supporting employeesattracting and retaining talent as well as providing individuals with opportunities to develop in varied and, oftentimes, unpredictable ways.

Shape Whats Next for Learning in Your Organization Our era of dynamic change and its profound impact on personal lives and businesses throughout the world represents a new normal. They offer lessons for being the most innovative, the most aligned to business needs, and the most strategic.

Holding onto the way things have always been done can prevent you from seeing new opportunities and growth. COVID-19 catapulted on the scene, and the 27-year-old interpersonal skills training company I work for was placed on a shelter-at-home basis.

As a companys senior leadership and HR leaders think through what pay transparency means for their organizations, talent development professionals stand in a unique position to play a lead influencer role on the issue. If an employer chooses to move toward full pay transparency, that will require increased sophistication of the companys talent mobility, career path and progression, training, and employee communication programs.

Corporate universities and in-person training are taking the backseat to digital learning options. According to Corporate University Xchange, the value proposition of the corporate university rests both in what it helps a company avoid (prevent a gap) and in what it addresses due to subpar performance (fill a gap), as well as in building on that which currently is in place (building on strength).

The work world has changed, and talent development leaders must step up, reassess, and innovate. Talent leaders have been debating the future of work for many years.

Tonya Harris Cornileus leads ESPNs efforts to attract, develop, and retain diverse talent at all levels. My fate was sealed at that point. I understood the sense of reward that a person can feel when youre helping someone develop and realize their goals, she says.

As automation and the pandemic have reduced some roles, companies are redeveloping employees skills to meet other business needs. Even though some industries like healthcare and online retail have maintained growth, one in five Americans has filed for unemployment benefits.

Michael Dorsey ensures that every Department of Human Services employee has the training they need to serve Maryland residents. It also provides preventive services that work to protect children and adults in each of Marylands 23 counties and Baltimore City.