On July 27 2021, CTDO Next members co-designed the structure and process of their first hybrid meeting, CTDO Next at ATD 2021.
Make DEI Training Foundational in Your Organization When done well, diversity, equity, and inclusion (DEI) training creates space for courageous conversations that acknowledge hard truths around systemic inequities and explores topics that touch on peoples vulnerabilities in all facets of their lives. Expert facilitator Maria Morukian provides the guidance you need to develop the knowledge and skills required for DEI training.
For talent development, this is no different.The fields of artificial intelligence and talent development have been on a collision course for decades, and their convergence has already occurred. On the horizon, AI-powered innovations are transforming the workplace and the role of the talent development professional, affecting recruiting to training to compensation.
Your Groundbreaking Framework for Measurement and Reporting Most people find measurement, analytics, and reporting dauntingand LD professionals are no different. Measurement Demystified: Creating Your LD Measurement, Analytics, and Reporting Strategy is a much-needed and welcomed resource that breaks new ground with a framework to simplify the discussion of measurement, analytics, and reporting as it relates to LD and talent development practitioners.
Effective Trainers: Traditional and Virtual Classroom Success examines the role of a trainer and practices for instructor-led training. TD professionals can use the information in this report to benchmark their organizations practices against those of their peers, guiding how they structure their trainers roles and deliver training in both traditional and virtual classroom environments.
Holding onto the way things have always been done can prevent you from seeing new opportunities and growth. COVID-19 catapulted on the scene, and the 27-year-old interpersonal skills training company I work for was placed on a shelter-at-home basis.
Why is that and what can be done to change this thinking?For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization.In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft...
Respondents are fairly split as to how they expect their organizations to perform in five years. Nearly half (46 percent) say their organizations will fare better than most competitors, and equally as many say their organizations will perform about the same as most competitors.
For your sales enablement practice, you want to improve your sales productivity (your sales forces ability to generate profitable revenue) . Achieving this goal first requires a strong foundation of the concepts of sales enablement and sales effectiveness.
If youve been directing your organizations talent development effort during the last few years, you might think youre on a journey without a map. There are few published resources to guide you in a challenge that many experts promise will only become more urgent, and necessary, in the coming years.
The argument: Unconscious bias training leads to effective behavioral changes. Through unconscious bias training, they are tackling negative mindsets and prejudices that employees and managers arent aware they have.
Catholic Charities of the Archdiocese of Washington (Catholic Charities D.C. ) operates 58 programs in 36 locations throughout Washington, D.C. , and Maryland. To create more opportunities to better support workforce training capacity, Catholic Charities D.C. created a mini-conference with adult education workshops and networking opportunities.
Dont fear lost knowledge through employee departuresbuild a foundation of knowledge management to realize business goals. It has happened before, and it will happen again.
How do you find stories to tell? StoryTraining: Selecting and Shaping Stories That Connect explores how to find your stories and deliver them for learners, ultimately strengthening the storyteller you already are.
To build the kind of rapid learning cultures that thrive in times of transformation, organizations are experimenting with microlearningdelivering short, focused learning experiences throughout an employees day, week, and career.
Consumers Energy provides electric and natural gas service to 6.7 million customers in Michigans Lower Peninsula. The foundation of the companys compliance begins with employee adherence to safety rules.Consumers Energy offers many safety refresher courses every year, covering topics such as proper use of safety equipment, hearing conservation, and handling hazardous waste.
It seems like everyone who has ever gone to school is an expert in how to teach and instruct. These principles are all based on research in cognitive science, research on master teachers, and research on cognitive supports for learning.
To bring some clarity to this topic, the Association for Talent Development (ATD) surveyed 596 talent development professionals, finding that 38 percent currently use microlearning and another 41 percent plan to start within the next year. The majority (92 percent) of those whose organizations currently use microlearning indicated that they believed their use of microlearning would increase in the future.
To show that virtual classrooms are well-established and thriving, the Association for Talent Development and the Institute for Corporate Productivity, surveyed talent development leaders about their use of virtual classrooms with instructors and learners interacting in real time. The new report, Virtual Classrooms Now: Using Technology to Reach Todays Workforces, found that nearly two-thirds (64 percent) of organizations use virtual classrooms for employee learning.
TELUS, Canadas fastest-growing telecommunications company, has always taken pride in delivering excellent customer service. CEO Darren Entwistle attributes this success to an inclusive corporate culture that empowers team members to deliver what customers need and want: Our team, and the incredible culture weve built, is our companys most valuable asset and the secret to our success.However, the companys call center learning team wanted to further improve the customer experience and began developing a new customer service model in late 2013.