About the Author
Terry Copley

Terry Copley is a senior learning consultant for Hilti, headquartered in Tulsa, Oklahoma. He is a member of the global training and learning team responsible for consulting with and coaching various leadership groups across the globe on how to successfully develop their diverse team members and also our external customers. Copley has more than 20 years of experience in a variety of roles related to personnel development, sales and leadership competency development, and e-learning.