Mirjam Neelen is a learning experience design expert and a learning and development consultant with more than 10 years of industry experience, working at companies such as Houghton Mifflin Harcourt and Google. In her current role at the Learnovate Centre, she leads the learning design processes across various industry segments, such as multinationals, small and medium enterprises, start-ups, and higher education. Mirjam analyses business and performance challenges in close collaboration with her customers, delivers technology-enhanced innovative, effective, and impactful learning strategies and upskills customers to enable them to implement the strategies. She presents about projects regularly; both internally to industry partners and externally at conferences. She has completed an MSc in Learning Sciences and published an article, based on her thesis, in the International Journal of Knowledge and Learning. Prior to working as a learning experience designer, she completed an MA in Psycholinguistics and a BA in Speech Therapy. She started her career as a speech therapist, working with adults with aphasia and children with various neurological disorders.