As automation and the pandemic have reduced some roles, companies are redeveloping employees’ skills to meet other business needs.
The COVID-19 crisis has brought to bear an extraordinary labor shift, with global hiring trends volatile and changing weekly. In the US, for example, the unemployment rate swung from 50-year lows to 70-year highs in just three months—a faster rate than two years of the Great Depression. Even though some industries like healthcare and online retail have ma