112007_cover
Books
Proving the Value of Soft Skills
Measuring Impact and Calculating ROI

A Step-by-Step Guide to Showing the Value of Soft Skill Programs
As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking?

For

Please sign in or join the CTDO 360 to view the full content.